Privacy Policy

1. Absolute Confidentiality Commitment

At IntenseFeels (“we”, “us”, or “our”), we recognize that purchasing personal intimate wellness devices requires the highest standard of privacy. We are committed to maintaining the strictest discretion in handling your personal data, ordering details, and communication.

2. Information We Collect

We collect only the essential information required to fulfill and deliver your orders:

• Customer Name & Phone: Required exclusively by the delivery courier service.
• Email Address: Utilized for email OTP verification and order dispatch notifications.
• Delivery Address & PIN Code: Stored securely to deliver your parcels.
• Order History: Stored under your private authenticated profile.

Note: We do not store your banking passwords or credit card data. All payments are conducted via direct manual UPI transfer to our verified company accounts.

3. Packaging & Shipping Discretion

All products are shipped in 100% plain, unmarked, tamper-evident brown boxes or opaque polybags. There are no mentions of “IntenseFeels”, massagers, or product details on the exterior package or shipping label. The courier delivery personnel will not have knowledge of the contents.

4. Data Sharing & Third Parties

We strictly do NOT sell, rent, trade, or share your contact or personal data with advertising networks, data brokers, or unaffiliated third parties. Data is shared exclusively with:

• Our verified courier logistics partners for parcel delivery.
• Our transactional email infrastructure (for OTP generation).

5. Your Privacy Rights

You have the right to inspect, update, or request the deletion of your account and delivery records at any time by contacting our support desk at support@intensefeels.store.